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At Novolex, we take pride in supporting our families across the globe. Our team is rich in diversity and our entrepreneurial culture encourages continuous personal growth and teamwork. Our careers include manufacturing, engineering, procurement, supply chain, finance, HR, product development, sales, marketing and an ever-expanding array of others to support our continuing rapid growth.

Job Title:

Quality Assurance Manager


Position Summary:

The Quality Assurance (QA) Manager ensures that the product produced or purchased is fit for its purpose and meets specifications and customer expectations.  The QA Manager co-ordinates the activities required to meet this objective.

The control and release of withheld and retained product is the responsibility of the Quality Manager and the Quality Department.

The QA Manager monitors and advises on how the quality management system is performing and publishes data and reports regarding company performance against set indicators.

The QA Manager coordinates with other site managers and staff throughout the organization to ensure that the QA system is functioning properly.  Where appropriate, the QA manager advises on changes and their implementation and provides training, tools and techniques to enable others to achieve our quality objectives.

The QA Manager doesn’t just meet prescribed objectives but helps to identify and establish objectives.

This position has full responsibility for leading the BRC team and assuring we are in compliance.


Essential Functions & Key Responsibilities:

  • Promoting quality achievement and performance improvement throughout the organization.
  • Ensure plant achieves and maintains BRC status
  • Establishing predictive maintenance coordination through product measurement and monitoring.
  • Maintaining and updating product and packaging specifications.
  • Working with purchasing staff to establish quality requirements from external suppliers.
  • Ensuring compliance with national and international standards and legislation.
  • Considering the application of environmental and health/safety standards.
  • Defining quality procedures in conjunction with operating staff.
  • Setting up and maintaining controls and documentation.
  • Identifying relevant quality-related training needs.
  • Collating and analyzing performance data and charts against defined parameters.
  • Ensuring tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessary.
  • Supervising technical staff in carrying out tests and checks.
  • Writing technical and management system reports.
  • Bringing together staff of different disciplines and driving the group to plan, formulate and agree comprehensive quality procedures.
  • Supervise QA staff and ensure their compliance with systems and procedures.
  • Liaising with customers' auditors and ensuring the execution of corrective action and compliance with customers' specifications.
  • Monitoring performance through gathering relevant data and producing statistical reports.
  • Conduct physical testing applicable to performance of products in the field.
  • Reduce scrap through focused process development.



Candidate Requirements:

  • BS Degree or higher
  • GFSI experience including audit experience required
  • Minimum 5 years of quality experience
  • Management experience strongly preferred
  • HACCP certification preferred
  • Employee must be skilled in statistics and the competent use of spreadsheets and databases
  • Experience in plastics is a plus. Standing at workstation approximately 60 percent of work time, walking approximately 40 percent of work time.
  • Must be able to lift up to 50 lbs.
  • Must be able to travel
  • Ability to work overtime or occasionally on weekends with short notice.
  • Typical office/manufacturing environment with heat/cold and machinery with shelves overhead and above work surfaces.


Safety Expectations:

  • Safety is always the number one priority.  All actions taken will be conducted in the safest manner possible and without risking injury to yourself or others. 
  • Follow all Safe Practices and safety policies and procedures.
  • Report all accident, incidents, safety violations, near misses or unsafe conditions to your Supervisory IMMEDIATELY.  If any bodily fluid (bloodborne pathogens) are present, it must be properly cleaned by a trained employee.

Quality Expectations:

  • Our product is our livelihood.  We must ensure that our product is of the highest quality.  Every employee plays a part in quality
  • Follow all Good Manufacturing Practices while in production areas
  • Adhere to all GFSI standards policies and procedures in regards to product Safety, Quality and Legality
  • Adhere to and enforce procedures in regards to Food Defense and HACCP

Please no recruiting agencies

Novolex does not publically post salary information on job boards.

Novolex™ is committed to providing equal employment opportunity in all employment practices, including but not limited to, selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law. Any individual, who because of his or her disability, needs an accommodation in connection with an aspect of the Company’s application process should contact Jamie Wells at hrcompliance@novolex.com.


City:  Chelmsford
State:  MA