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Key Account Manager

Date: Dec 30, 2020

Location: Brampton, ON, CA, L6T 1E5

Company: Novolex Holdings, LLC

At Novolex, we take pride in supporting our families across the globe. Our team is rich in diversity and our entrepreneurial culture encourages continuous personal growth and teamwork. Our careers include manufacturing, engineering, procurement, supply chain, finance, HR, product development, sales, marketing and an ever-expanding array of others to support our continuing rapid growth.



Job Title: Key Account Manager

Reports to: Sales Manager - Food Packaging

Department: Sales

Company: Polarpak Co.

Site: Brampton, ON



Job purpose

The Key Account Manager will be responsible for managing a diverse base of existing customers, identify and secure new business development opportunities, and be a market ambassador while achieving the overall sales plan.


Job Duties

  • Establish wide and deep relationships with the existing customer base.
  • Secure and build accurate forecasts for long term planning purposes.
  • Work closely with the pricing team to maintain healthy margins.
  • Work hand-in-hand with the Customer Service team to ensure healthy customer fill rates and manage supply and service challenges.
  • Plan and present business reviews with Key Accounts.
  • Provide Monthly Sales Reports for Sales Manager and detail key activities and action plans.

  • Search for new business within and outside of the customer base
  • Utilize new and existing sales tools and methodologies (i.e. CRM) to track and win new opportunities
  • Oversees the coordination of meetings for all teams reporting to the VP of Sales 
  • Fosters close cooperative relationships with all internal stakeholders
  • Any other duties as assigned by Management


Job Requirements

  • Post-Secondary Education
  • 5 years of related experience are required
  • Experience coordinating projects, developing project plans, and completing projects on time and on budget.
  • Has a passion for winning by motivating themselves and internal stakeholders towards achieving results.
  • Must be able to analyze information and think systematically.
  • Knowledge of the packaging industry an asset. CPG experience is also considered beneficial.
  • Superior time management skills, multitasking skills, and the ability to prioritize tasks with minimal supervision are essential.
  • Strong command of Microsoft Office applications (Outlook, PowerPoint, Word) with superior skills in Excel.
  • Team player and capable of thinking outside the box.
  • Detail-oriented and able to accurately proofread sales data.
  • Ability to make sound, timely, and accurate judgments while supporting reasoning for decisions.
  • Professional, responsive, and positive work attitude.
  • Some travel may be required
  • Working Trade shows when required.

Please no recruiting agencies

Following GMP in compliance with all food safety requirements.

Novolex does not publicly post salary information on job boards.

Novolex™ is committed to providing equal employment opportunity in all employment practices, including but not limited to, selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, or any other category protected by federal, provincial, or local law. Any individual, who because of his or her disability, needs accommodation in connection with an aspect of the Company’s application process should contact Jamie Wells at hrcompliance@novolex.com.