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Description: 

At Novolex, we take pride in supporting our families across the globe. Our team is rich in diversity and our entrepreneurial culture encourages continuous personal growth and teamwork. Our careers include manufacturing, engineering, procurement, supply chain, finance, HR, product development, sales, marketing and an ever-expanding array of others to support our continuing rapid growth.

 

 

Job Title:

Sales Coordinator

         

Position Summary:

The Sales Coordinator position manages distributor purchase orders from initial contact to shipment/invoicing.   This position supports the Divisional Sales Managers, Regional Sales Managers, Director of Sales for Office Products and the VP of Sales.   This position will perform sales support for distributor sales including; PO management, inside sales support, and sales support activities as requested.    

   

Essential Functions & Key Responsibilities:

  • Process purchase orders following P&P
  • Manage order cycle to insure timely and accurate processing per Distributor T&C
  • Accurately and timely communicate product specs, new product information, and discontinued items
  • Communicate catalog updates
  • Coordinate with Sales Rep and Accounting to ensure seamless onboarding of new distributor accounts
  • Assist with company events and shows, as needed
  • Process Custom Print orders as per P&P
  • Update Customer Accounts timely
  • Be the expert on Eco-Products product line with the ability to clearly and accurately respond to customer questions in addition to presenting the benefits and environmentally friendly aspects of our products to all customers regardless of their base of knowledge
  • Foster/nurture/support business relationships with buyers
  • Ability to independently take the “extra step” providing exceptional customer service
  • Participate in other as-needed sales service and sales support activities
  • Accomplish all tasks as appropriately assigned or requested

 

Candidate Requirements:

  • 2+ years of Customer Service or order entry experience in an inside position
  • Desired Education Level:  BS/BA degree preferred
  • Detail focused with strong time management and prioritization skills
  • Ability to clearly, accurately and appropriately communicate with customers in writing and/or telephone
  • Above average problem solving skills coupled with common sense
  • Effective interpersonal skills and relationship-building skills
  • Ability to work independently and collaboratively as a team to achieve goals
  • Intermediate Microsoft Office and computer skills.   Excel skills including sorting functions, formulas, and more advanced functions
  • Strong inclination towards sustainability in business and personal environments

 

Eco-Products

Our Vision

Eco-Products will be in the vanguard of our Zero Waste Future

 

Our Mission

At Eco-Products, we understand the connection between the health of the planet and the impacts of disposable packaging.  Every day we work to advance Zero Waste systems, and help our customers be better stewards of the environment.

 

Our Industry

Sustainable disposables sounds like an oxymoron, but we live in a consumer culture where disposable products are ubiquitous.  And they aren’t going away any time soon.  We see this as an incredible opportunity to help change the world – and more importantly each of the local communities we serve – by making sustainable disposable products that shift an industry.

 

The Eco-Products Difference

We’re the most recognized and authentic brand in sustainable food service packaging.  As category leaders with an exclusive commitment to environmentally preferred packaging, we’re able to deliver benefits to our partners that are unavailable anywhere else on the market.

Following GMP in compliance with all food safety requirements.

Novolex does not publicly post salary information on job boards.

Novolex™ is committed to providing equal employment opportunity in all employment practices, including but not limited to, selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law. Any individual, who because of his or her disability, needs an accommodation in connection with an aspect of the Company’s application process should contact Jamie Wells at hrcompliance@novolex.com.

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