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At Novolex, we take pride in supporting our families across the globe. Our team is rich in diversity and our entrepreneurial culture encourages continuous personal growth and teamwork. Our careers include manufacturing, engineering, procurement, supply chain, finance, HR, product development, sales, marketing and an ever-expanding array of others to support our continuing rapid growth.




Job Title:

Quality Manager


Position Summary:

Ensure product meets all customer requirements through quality systems and customer service. This position must be able to make decisions concerning quality issues.  Will make decisions regarding quality discipline and training, along with managers/supervisors, and per union contract.  Must ensure that quality complaints are tracked accurately and that controls are put in place to prevent future occurrences. 


Essential Functions & Key Responsibilities:

  • Development, implementation and administration of quality policies and procedures to all employees.
  • Follow GMP in compliance with all food safety requirements
  • Establish and perform quality training programs for all employees.
  • Perform corrective actions with the support of the Production Manager and HR Manager to ensure all quality and production policies and procedures are met and followed.
  • Perform sanitation and quality control audits throughout the plant, report findings to Plant Manager, HR Manager, Shipping Manager and Production Managers and take corrective action.
  • Maintain up to date inspection reports, files, quality programs and samples.
  • Implement and maintain company Pest Control Program, GFSI / SQF Program and other programs to meet customer requirements.
  • Oversee the development, implementation, review and maintenance of the SQF System, including food safety fundamentals outlined in the SQF Code.
  • Take appropriate action to ensure the integrity of the SQF System.
  • Communicate to relevant personnel all information essential to ensure the effective implementation and maintenance of the SQF System.
  • Facilitate customer questions by establishing customer relationships and working with corporate customer service.
  • Collect, organize, analyze, and report process data to internal and external customers.
  • Facilitate and assist support departments with technical expertise for process improvements, and environmental compliance. (ink making, paste making, and graphics)
  • Lead Continuous Improvement reporting, activities and training within the plant.
  • Other miscellaneous duties as assigned by management.


Candidate Requirements:

  • Bachelor’s degree with a minimum of 5 years of quality control management experience in a manufacturing environment, or relevant working experience is required.
  • Excellent communication skills
  • Knowledge of Word, Excel and Access.
  • Must have firm understanding of test procedures, statistics and process controls.
  • Knowledge of bag machinery a plus
  • Must have strong problem solving and analytical ability.


Please no recruiting agencies

Following GMP in compliance with all food safety requirements.

Novolex does not publicly post salary information on job boards.

Novolex™ is committed to providing equal employment opportunity in all employment practices, including but not limited to, selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, pregnancy, sexual orientation, gender identity, religion, handicap or disability, genetics, citizenship status, service member or veteran status, or any other category protected by federal, state, or local law. Any individual, who because of his or her disability, needs an accommodation in connection with an aspect of the Company’s application process should contact Jamie Wells at hrcompliance@novolex.com.


City:  Jackson
State:  TN

Nearest Major Market: Jackson
Nearest Secondary Market: Memphis

Job Segment: Plant, Plant Manager, Manufacturing